FAQs

Are your products vegan?

Yes! All of our products are PETA certified Vegan & Cruelty Free!

Are your products cruelty free?

Yes! All of our products are PETA certified Vegan & Cruelty Free!

Are your ingredients clean?

All of our products are free from any synthetic chemicals, parabens, phthalates, GMOs and artificial fragrances and colors.

Are your products gluten-free?

Most of our products are gluten-free, but not certified as such.

Please note our Queen Village Clay Mask is made with colloidal oatmeal and may contain gluten.

Are your products made in the United States?

Yes. All of our products are made in Philadelphia, PA.

Are your products pregnancy safe?

Our products are free from any synthetic chemicals, parabens, phthalates, and artificial fragrances and colors. Pregnant people should always consult with a doctor before use if they have any concerns.

How should your products be stored?

Tightly close all lids and caps after opening. Storing your products in a cool, dry place, and using clean, dry hands to obtain the product will help maintain its integrity and extend its shelf life. Please keep moisture from entering jars.

Extreme temperature changes can alter the consistency of the product.

What is the shelf life of your products?

Unopened products have a shelf life of over a year. We suggest that opened products be used within two months of first use. As our products are preservative free we recommend that you keep them free of water.

On the bottom of every product box, we list a POA (period after opening) symbol. It should look like a little open jar with a number and the letter M (months). This will help you determine how long each product is typically good for after opening.

Why aren't Franklin and Whitman products EWG certified?

Though EWG is a free resource for consumers, certification is not free for brands. As such, we make a concerted effort to provide our own details and information about the ingredients we use in our formulas.