CUSTOMER Q&A: KRISTEN BRANDENBURG
Our customer, Kristen Brandenburg, shares the role Franklin & Whitman products have played in her battle with eczema, how they transformed her skin, and helped her regain her confidence.
What is the main skin issue you have been dealing with?
When did you start having skin issues and how has it affected your life?
I have been battling eczema since I can remember. As a child the eczema flare ups were on my arms and legs. I was hopeful I would grow out of eczema as I got older, but this was not the case. In my late teens I started having eczema flare ups on my face as well. The eczema covered my eyelids, under my eyes, under my nose and near/around my mouth. This left my face overall swollen and my self esteem was at an all time low. I remember telling doctors, family, and friends that I'd rather have it on my arms and legs because I can at least cover it up with clothes! If I tried wearing makeup it would make the eczema worse. There was no foundation that could mask it. The dry, red, scaly skin would always show through. I was constantly embarrassed, uncomfortable, and hopeless. Even when the flare ups would be gone I would always be in fear and have anxiety for the next eczema flare up.
What kind of skin would you say you have?
My skin is extremely sensitive. I have to be very cautious of what products I use. My skin tends to be more dry. That's why one of my favorite products is the Walnut Hill Face Serum.
Did you try any other products or remedies before using Frank & Whit that didn't work for you?
As a child doctors prescribed steroid creams to put on my eczema flare ups. The creams would temporarily heal the eczema patches but would take the pigment color of my skin away which left me blotchy as well as having eczema. Talk about a mess! I also tried many over the counter lotions and creams but I always ended up going to the dermatologist because it was so severe. When I began getting flare ups on my face in my late teens I tried anything and everything over the counter that would advertise it helps/treats eczema. Most just made my eczema worse! I took many trips to different dermatologists that prescribed me oral medications and more steroid creams. Lets just say I am so thankful I came across Frank and Whit and that journey of searching for something that works has come to an end!
How did you find out about Frank & Whit products?
A girl I follow on Instagram mentioned Frank & Whit many times in her stories and posts. I started getting a couple patches of eczema on my eyelids and under my nose. I was in panic mode! I remember how much she raved about Frank & Whit products so I gave the Daily Face Care Kit a try and it was so worth it!
What does your skincare routine look like these days?
Every night I wash my face with the Chestnut Hill Cleansing Serum. It does a great job taking my makeup off too! After cleansing, I spray the Laurel Hill Facial Toner on my face. Lastly I put on the Walnut Hill Serum, which is my favorite. It leaves my skin feeling hydrated and smooth. Once or twice a week I'll do a Frank & Whit face mask. My favorite mask is the Oak Lane Face Mask but I enjoy masking with them all!
What's your "desert island" F&W product?
The Walnut Hill Face Serum! This product has kept my eczema at bay. It is also super hydrating to put on before my makeup routine!
Anything else you want to add?
For other women or men battling with skin issues, know you are not alone! So many of us are trying to hide our skin with what's actually damaging it! I am extremely grateful I came across Frank & Whit. The products are gentle on the skin yet so effective! I have not had an eczema flare up since it helped heal my last. Frank & Whit has really transformed my skin and helped me regain my confidence. Thank you Frank & Whit!